Common Questions

We've answered the most common questions that we get. Look here first if you experience any problems.

Search help posts

Adding a Profile Picture to AccuRanker

How to use Gravatar to add a profile picture to your AccuRanker account

Cannot Access Account Settings

What to do if you can't access account settings

Can’t Download Reports

What to do if reports will not download for you

Importing Data from AccuRanker to DashThis

Creating a template in DashThis that can read CSVs from AccuRanker

Migrating from AccuRanker Classic to V2

Guide on the main differences between AccuRanker Classic and V2.0

Revoking Access to Google Data Studio

Solving connectivity issues between Google Data Studio and AccuRanker

Tracking Keywords Globally

How to monitor keywords all over the world in AccuRanker

What Happens When My Trial Runs Out?

The next steps when your AccuRanker trial expires

Why Doesn’t My Rank Match With AccuRanker?

Why location settings might mean your keyword rankings in AccuRanker differ from the SERP